Privacy Policy — How 0kz Protects Your Data

Data We Collect

When you register, use, or interact with the 0kz platform, we collect personal information in several categories. The following table describes each data category, the specific data points within it, and the reason it is collected. We do not collect data outside of these categories without first informing you and obtaining your consent.

How We Use Your Data

0kz processes your personal data only for defined, legitimate purposes. Each processing activity is grounded in one of the following legal bases: performance of a contract (your account agreement with us), compliance with a legal obligation, our legitimate business interests, or your explicit consent. The table below sets out the primary processing activities and their legal basis.

Marketing communications. If you have opted in to receive promotional messages from 0kz — for example, information about BPL season bonuses, new slot releases, live casino tournaments, or Eid and Pohela Boishakh special offers — you may withdraw that consent at any time by contacting support@0kz.club or using the unsubscribe option in any marketing message. Withdrawal of marketing consent does not affect the processing of data that is necessary for your account to function.

Data Sharing & Third Parties

0kz does not sell your personal data to any third party. We do not share your data with advertisers, data brokers, or unaffiliated marketing networks. Personal data is shared with third parties only in the specific circumstances described below, and only to the extent necessary for the defined purpose.

• Payment Providers. When you make a deposit or request a withdrawal, transaction data (your masked account identifier, amount, and reference number) is shared with the relevant payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank — solely to process that transaction. These providers operate under their own privacy policies and are independently regulated.
• Game Technology Providers. When you launch a game, your player session token (a non-personally-identifiable reference) is passed to the relevant game engine — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — to load and operate the game. Your full name, mobile number, and payment details are never transmitted to game providers.
• Identity Verification Partners. If 0kz uses a third-party identity verification service as part of the KYC process, your identity document images and selfie may be processed by that provider on our behalf. Such providers act as data processors under strict contractual data-handling obligations and may not use your data for their own purposes.
• Legal and Regulatory Authorities. In circumstances where we are required by applicable law, court order, or regulatory instruction to disclose personal data, we will comply with that requirement. Where legally permissible, we will notify the affected player prior to disclosure.
• Anti-Fraud & AML Networks. Anonymised or pseudonymised transaction data may be shared with industry-standard fraud prevention and AML databases to detect patterns consistent with money laundering or systematic bonus abuse. Personal identifiers are not included in such transmissions.

Cookies & Tracking Technologies

The 0kz platform uses cookies and similar browser-based storage technologies to deliver its services, maintain session integrity, and understand how players use the platform. The following categories of cookies are in use on 0kz.club.

Managing cookies. You can control and delete cookies through your browser settings at any time. Please be aware that disabling essential or security cookies will impair your ability to use the 0kz platform — login sessions, game launches, and payment functions all depend on functional cookies being active. Disabling analytics cookies will not affect your account or gameplay experience.

No third-party advertising cookies. 0kz does not permit advertising networks, social media platforms, or data brokers to place tracking cookies on 0kz.club. We do not participate in cross-site behavioural advertising programmes.

Data Security & Retention

0kz implements a layered data security architecture designed to protect your personal information against unauthorised access, accidental loss, alteration, and disclosure. Key security measures in place include the following.

• All data transmitted between your browser and 0kz servers is encrypted using TLS 1.3. The padlock icon in your browser confirms this encryption is active during your session.
• Sensitive data stored on 0kz servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access to personal data by 0kz staff is restricted on a strict need-to-know basis. Role-based access controls and audit logging are applied to all internal data systems.
• 0kz conducts regular internal security reviews and vulnerability assessments of its platform infrastructure.
• In the event of a data security incident that materially affects your personal data, 0kz will notify affected players via their registered email address or mobile number within a reasonable timeframe, and will describe the nature of the incident and the steps being taken to address it.

Data retention periods. 0kz retains personal data for as long as your account remains active and for a defined period thereafter, in accordance with the following schedule.

Your Privacy Rights

As a player on the 0kz platform, you hold the following rights in respect of your personal data. These rights are exercisable by submitting a written request to support@0kz.club. Requests will be acknowledged within 72 hours and fully responded to within 14 days in the majority of cases. Where a request is complex or involves a large volume of data, the response period may be extended by a further 14 days, and you will be notified of the extension.

• Right of Access. You may request a copy of all personal data that 0kz holds about you. This is provided in a structured, machine-readable format where technically feasible.
• Right to Rectification. If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. For data that directly affects your account (such as your registered mobile number), corrections may require identity re-verification.
• Right to Erasure. You may request deletion of your personal data. This right is not absolute — data that must be retained to comply with legal obligations (such as AML transaction records) cannot be erased until the mandatory retention period has elapsed. 0kz will clearly explain any such limitation when responding to an erasure request.
• Right to Restrict Processing. In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that 0kz pause the processing of your personal data without deleting it.
• Right to Data Portability. Where data has been provided by you directly and is processed on the basis of your consent or a contract, you may request that it be provided in a portable format so that it can be transferred to another service provider.
• Right to Object to Marketing. You may withdraw your consent to receive marketing communications from 0kz at any time. Withdrawal takes effect immediately and does not affect any other aspect of your account.
• Right to Request Manual Review of Automated Decisions. Where a significant decision affecting your account has been made by an automated system, you may request that a human member of the 0kz compliance or support team review that decision.

Minors & Age Restriction

0kz requires date-of-birth declaration at the point of registration and verifies age against identity documents submitted during the KYC process. We take our obligations to prevent underage gambling seriously, and any attempt by a minor to circumvent these controls by providing false date-of-birth information constitutes a violation of our Terms & Conditions.

Parental controls. If you are a parent or guardian and believe that a minor has registered on 0kz using false information, please contact us immediately at support@0kz.club. We will investigate and take appropriate action, including closure of the account and deletion of all data associated with it, within 48 hours of a substantiated report.

We encourage parents and guardians in Bangladesh to make use of network-level parental control tools offered by mobile network operators and internet service providers to restrict access to gambling websites for devices used by minors in the household.

Policy Updates & Contact

0kz reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made, we will update the effective date shown at the top of this page and, where the changes significantly affect how we process your personal data, we will notify you directly via your registered mobile number or email address prior to the changes taking effect.

Continued use of the 0kz platform after any Privacy Policy update constitutes your acknowledgement of the updated policy. We recommend reviewing this page periodically — particularly before making significant deposits or initiating large withdrawals — to ensure you remain comfortable with our data practices.

Contact for privacy matters. All privacy-related enquiries, data subject rights requests, and data security concerns should be directed to the 0kz support team. We do not operate a separate data protection officer contact address — the single point of contact for all privacy matters is:

This Privacy Policy was last reviewed and updated in January 2026 and applies to all players registered on the 0kz platform regardless of the city from which they access the platform — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.